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Validation

A trusted solution for all claims validation, arbitration, fraud assessment, auditing and project management.

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An extension of your business we assess and settle claims promptly

  • Experienced claims staff

  • Cutting-edge Synergy Cloud technology

  • Innovative claims workflows

Our Unique Triage Method

Deploys the right resource to suit the specific profile of claim and customer.
We can seamlessly move claims from desktop to inspector, or into another specialist area of our business, through our Synergy Cloud claims platform.

1st class service right from the beginning to the end. I’ve never in the 48 years I’ve had home insurance made a claim and the team made it so easy for me. Everything was dealt with promptly. Highly recommend this company.

The Synergy Difference

A big part of what makes us different is our Synergy Cloud platform.

This is claims technology built by claims people.

The control, flexibility and support it gives our teams is unparalleled.

Here are some of the ways it revolutionises our service:

  • Totally customisable no code automation
  • Huge reduction in manual tasks so our people can focus on your customer
  • One platform for all parties ensuring seamless planning and communication
  • We can manage variation orders, spot trends and outliers in real time to reduce disruption and delays
  • Switch on surge specific workflows for extra capacity

Qualified inspectors providing national coverage across the UK

As pioneers of the inspector-led validation mode, we understand the benefits of a site-visit when assessing a claim.

Using our mix of employed and over 100 out-sourced inspectors, we provide a full UK service.

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